Support / product assistant
Pendo NovusRobot Costume
“Claims AI autonomy but still needs humans approving every PR; product intelligence isn't magic, it's manual with a new f”
Novus auto-detects product changes and proposes instrumentation updates and UX fixes, but requires manual PR approval and ongoing tuning for complex codebases.
Hidden assumptions
Codebase structure is consistent and parseable by Novus · Instrumentation can be inferred accurately without manual tagging
